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3320602 - Requests fails after 10 minutes with HTTP Status code 502

Symptom

  • Affected request is done via Cloud Connector (https://<SUBDOMAIN>-sapdelim-<DESTINATION>-launchpad.cfapps.<DATACENTER>.hana.ondemand.com...);
  • Requests fails after 10 minutes (600 seconds);
  • The following response header is received:
    • x-cf-routeerror endpoint_failure (EOF)
  • Requests fails after 10 minutes (600 seconds) and the error might be displayed:  
    An embedded page at xxxxxx.ondemand.com says
    A back-end error has caused the application to terminate. Error message returned:
    HTTP 502


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Environment

  • SAP Business Technology Platform
  • SAP Cloud Foundry Portal Service
  • SAP Build Work Zone, standard edition

Product

SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions

Keywords

A back-end error has caused the application to terminate, Error message returned, HTTP 502, BTP, Work Zone, An embedded page at, x-cf-routeerror endpoint_failure (EOF), timeout, limit , KBA , EP-WZ-SM-ADM , Site Manager which provides site administration capabilities , EP-WZ-AI , Choose CA-FLP-FE-AI for RT Application Integration , Problem

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