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3320634 - SEND_SYSTEM_RELATIONSHIP_TO_SUPP is cancelled with "SAP Customer number unknown for installation number" and/or Self Diagnosis Alert 00042


  • SEND_SYSTEM_RELATIONSHIP_TO_SUPP is failing with following error:

SAP Customer number unknown for installation number <installation number>

  • During EWA Configuration in EarlyWatch management, Display Diagnosis can also show error related to this job execution on Self-Diagnosis:


Self Diagnosis Alert 00042

Job SEND_SYSTEM_RELATIONSHIP_TO_SUPP is cancelled in the last run <date and time> - Check log in SM37




SAP Solution Manager 7.2


KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , Problem

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