SAP Knowledge Base Article - Public

3320640 - Error when accessing an External link in the RMK website - Recruiting Marketing

Symptom

Error when accessing external link added to any component in the RMK website: Error HTTP 404 -Not Found

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the RMK website
  2. Click on any link added in there, such as
  3. You will get the following error: HTTP Status 404 – Not found

Cause

This happens because the customer has entered the URLs as relative URLs rather than absolute URLs.

When the https protocol is not included in the URL, RMK will treat the link as a relative URL.

Resolution

In order to go to an external URL, you need to enter in the full absolute URL - e.g., https://company.com/test

Keywords

external link, text, video, component , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Problem

Product

SAP SuccessFactors HXM Core 2211