Symptom
Error when accessing external link added to any component in the RMK website: Error HTTP 404 -Not Found
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Access the RMK website
- Click on any link added in there, such as
- You will get the following error: HTTP Status 404 – Not found
Cause
This happens because the customer has entered the URLs as relative URLs rather than absolute URLs.
When the https protocol is not included in the URL, RMK will treat the link as a relative URL.
Resolution
In order to go to an external URL, you need to enter in the full absolute URL - e.g., https://company.com/test
Keywords
external link, text, video, component , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Problem
Product
SAP SuccessFactors HXM Core 2211