Symptom
The case summarization scenario in Machine Learning is not working. No summary is generated in the case.
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Environment
CNS
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
case summarization, summarisation, summary, machine learning, empty, intelligent services, not working, not summarised, ML , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , How To
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