SAP Knowledge Base Article - Preview

3320906 - Machine Learning - Case Summarization is not working

Symptom

The case summarization scenario in Machine Learning is not working. No summary is generated in the case.


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Environment

CNS

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

case summarization, summarisation, summary, machine learning, empty, intelligent services, not working, not summarised, ML , KBA , CEC-CRM-ML , Machine Learning for SAP Sales/Service Cloud , How To

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