SAP Knowledge Base Article - Public

3320910 - foreign_passport_with_form_I94: Alien number or I94 number are required - Onboarding


User is trying to submit the e-verify for the candidate, but is facing the error message:" foreign_passport_with_form_I94: Alien number or I94 number are required."

Checking the e-verify data, both fields are filled, but the error message persists.

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SAP SuccessFactors Onboarding


In this case, e-verify doesn't accept both information. You have to choose one of the fields to fill.


The suggestion for this issue is remove either Alien Number or I-94 Number, then submit the E-Verify again.

If you already completed the I-9 for the candidate, you can:

  1. Access Manage Data;
  2. Find the "E-Verify Data" object;
  3. Search for the candidate's E-Verify process;
  4. Remove one of those fields.


everify, mandatory, fields, i94, error, submit, alien, number. , KBA , LOD-SF-OBX-EVF , Everify , Problem


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