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SAP Knowledge Base Article - PreviewSymptom
The Created On field in Ticket summary is not displaying the result (Date and Time) as that can be seen in the Ticket Timeline.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Summary , Tickets, PDF , Time , Created On , Timeline , UTC , Date , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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