SAP Knowledge Base Article - Public

3320962 - Is it possible to change the default protocol in Link popup? - Recruiting Management


Some Recruiting text fields, like the job description or email/offer templates, have the option to insert a Link.

However, when you open the Link popup, the default protocol is HTTP.

Is it possible to change the default protocol in Link popup, for example, to HTTPS?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In the text editor, press Ctrl+K or click in the chain symbol as below to open the Link popup:
  2. You can see the default protocol is set as HTTP:


Link default protocol is hard-coded.


Engineering team confirmed the protocol options are coming from open source CKEeditor 4, a smart visual text editor for HTML and not configurable from SuccessFactors. Hence, the order of options in the drop down cannot be changed by us and the first option, the default one, is HTTP.

In order to use HTTPS protocol, for example, you have to select this option manually from the dropdown of protocol options:

If you would like to have more clarifications about this tool, you can also contact CKEditor team in the link


protocol, http, https, email, notification, job description, job requisition, text field , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem


SAP SuccessFactors Recruiting all versions