Symptom
- When trying to upload a picture in custom MDF Portlet in SuccessFactors mobile App, the camera does not open. The user's camera roll/gallery is opened instead.
- We are able to select the photos only from the gallery.
Environment
SAP SuccessFactors HCM suite
Reproducing the Issue
- Go to Employee Profile-> Custom MDF Portlets-> Navigate to Attachment Icon.
- Click on the Attachment Icon open the Camera roll/gallery but not the camera to take the live photo.
Cause
This is Expected behavior as per the product design
Resolution
- MDF portlet is hybrid page so it doesn't support Mobile App opening the camera directly.
See Also
mobile camera , hybrid page
Keywords
Mobile App , Camera , KBA , LOD-SF-PLT-MOB , Mobile Issues , How To
Product
SAP SuccessFactors HXM Core 2211