SAP Knowledge Base Article - Public

3321258 - Updating operatorTeam field does not trigger the ISC event: Update of Job Requisition - Recruiting Management

Symptom

When updating the operatorTeam field on Job Requisition, the event "Update of Job Requisition" in Intelligent Services Center(ISC) will not be triggered.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1 Go to Recruiting, open a Job Requisition.

2 Modify the value of an operatorTeam field and save the change.

3 Go to Intelligent Services Center(ISC) and enter the Recruiting event "Update of Job Requisition".

4 Checking the Event Monitoring, you can see there is no new event-triggered record.

Cause

Confirming with engineer team, it is the expected behavior working as per system design.

Resolution

As per the code design, the below type fields' changes are excluded from triggering the ISC event "Update of Job Requisition".

  • questions
  • competencies
  • instruction
  • operatorTeam
  • hyperlink

Keywords

Intelligent Services Center, ISC, Update of Job Requisition, not trigger, questions, competencies, instruction, hyperlink , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting all versions