3321416 - FSM Windows App has error message "Object reference not set to an instance of an object" on ServiceCheckout HTML report creation

Symptom

In the FSM Windows application, on HTML report generation (not preview), the app has an exception and progress is blocked. The report can not be created.

Environment

SAP Field Service Management mobile application for Windows version 12.11.0 and previous versions.

Product

SAP Field Service Management mobile app 1.0

Keywords

FSM, Windows App, Report, HTML, Object reference not set to an instance of an object, Checkout , KBA , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.