3321416 - FSM Windows App has error message "Object reference not set to an instance of an object" on ServiceCheckout HTML report creation

Symptom

In the FSM Windows application, on HTML report generation (not preview), the app has an exception and progress is blocked. The report can not be created.

Environment

SAP Field Service Management mobile application for Windows version 12.11.0 and previous versions.

Product

SAP Field Service Management mobile app all versions

Keywords

FSM, Windows App, Report, HTML, Object reference not set to an instance of an object, Checkout , KBA , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Known Error

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