SAP Knowledge Base Article - Public

3321459 - Employee Import Email Notification with Status Changes


  • Employee Import file only had 4 entries but the notification is showing changes done to 5 users
  • Email notification showing wrong total of users updated in Employee Import
  • Users updated without status changed showing wrong number on Email Notification


SAP SuccessFactors HXM Suite


Process inactive Employees is checked.


If when importing User Data File the option Process inactive Employees is checked, and if the status of a user is change from active to inactive and still have other information (eg. username, mi . lastname...) changed, then this record will be a record in different information item from email notification.

That's why for a record it can show:

2.1.Users updated with the following status changes:

    ->Active users change to inactive users: Success: 1; Fail: 0.

2.3.Users updated without status changed: Success: 4, Fail: 0.

See Also

2088752 - Employee Import Email Notification System Error Codes and Messages


employee import, employee import notification, import notification, import email , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem


SAP SuccessFactors HXM Core 2211