SAP Knowledge Base Article - Public

3321522 - 500 SAP Internal Server Error while uploading Fixed Asset file in Migration of Accounting Transaction Data

Symptom

You are trying to perform the Migration of Fixed Asset from the Migration of Accounting Transaction Data activity, upon uploading the Fixed Asset File, you get 500 SAP internal Server Error.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Business Configuration work center.
  2. Go to Overview view.
  3. Search for the activity Migration of Accounting Transaction Data.
  4. Click Migrate accounting transaction data using the migration tool.
  5. Click Create Unit.
  6. Enter the details and select company.
  7. Click Create.
  8. Now upload the File for the Fixed Asset "XYZ.xml" (Where XYZ represents the file name).
  9. It will through the 500 Internal Server error.

Cause

A few fields might be having some notes or comments.

Resolution

You can open the file in the excel and try to check for notes if any added in any of the filed, if note is added it will be displayed as shown below:

Note screenshot.jpg

Please remove the notes/comments, save the file and try to upload the file, it should go through.

If any issues, you can create an incident to SAP Support, with the below details:

  • Affected tenant
  • Steps to reproduce the issue
  • Error Screenshot
  • File which you are uploading

Keywords

Migration of Fixed Asset, 500 SAP Internal Server Error, Upload, Migration, Migration of Accounting and Transaction Data, byd , KBA , SRD-CC-MIG-CNT , Migration: Content , Problem

Product

SAP Business ByDesign all versions