Symptom
Unable to create new quotation in CPQ.
It says "No quote loaded!" and we see fatal error in Logs "Object reference not set to an instance of an object."
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
Click on Create New Quotation button -> We see error on the screen "No quote loaded!"
Cause
Not having even a single Status set as Default could cause this issue.
Resolution
To fix the issue, please set any Status as Default under Setup -> Workflow / Approval -> Statuses
Keywords
No quote loaded, quote, Object reference not set to an instance of an object, unable to create, Status, Workflow, default, new quote, quotation, fatal error, dev console , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020