3321593 - Wrong Company ID in URL post Instance Refresh

After a refresh a custom navigation link in the module picker menu tries to direct you to the wrong companyID

SAP SuccessFactors HCM Suite

• Have an instance with a custom navigation link to something within the same SuccessFactors companyID - for example a link to directly take you to position org chart from the module picker/home menu
• Schedule a refresh where the source of the refresh is the instance with the custom navigation setup
• After the refresh, if you use the custom navigation link in the target instance, it will redirect you to the companyID from the Source of the refresh

This is to be expected as the refresh has copied the exact same setup for the custom navigation from the source instance > where the URL has the Source instance companyID

After the refresh you must manually correct the custom navigation URL in the target instance to reflect the target instance companyID

custom navigation, refresh, companyID , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem