SAP Knowledge Base Article - Preview

3321609 - C4C - Embedded SAC Connection Issues

Symptom

You have set up embedded SAC in your C4C system. However you face issues such as:

  • Error "We couldn't connect to your HANA system" when creating a new story
  • Error "It seems your profile is not configured for this system" when creating a new story
  • User replication may also fail with the error "User Activation Failed" 


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Environment

  • Cloud for Customer
  • Embedded SAC

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

idp, HANA error, embedded SAC, reporting, cannot log in, user activation, proxy, 2 IDP systems , KBA , AP-RC-ANA-SAC , C4C, ByD: SAC Integration , How To

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