3321625 - Onboarding Login Page displays wrong error message when typing incorrect username : "The URL that you are trying to access is no longer valid."

An onboardee tried to log in entering a username with incorrect case and received an error message:

• The URL that you are trying to access is no longer valid. Please use latest URL that has been emailed to you.

The message is different when the username is correct, but password is wrong:

• Invalid username or password for <CompanyID>. Please re-enter your login information, or you can enter different company ID.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Onboarding

1. Go to SuccessFactors login screen using an Onboarding link.
2. Enter username with incorrect case (example: 'JOHN.doe' instead of 'john.doe')
3. The error message that appears is: "The URL that you are trying to access is no longer valid. Please use latest URL that has been emailed to you"

The error message will be enhanced to keep it consistent. Targeted to be applied on 1H2023 (b2305).

Username case, invalid URL, log-in page, onboarding login, error, warning, login issue, The URL that you are trying to access is no longer valid, Please use the latest URL that has been mailed to you , KBA , LOD-SF-PLT-LPG , Log In Page Issues (Non SSO) , LOD-SF-OBD , Onboarding , Product Enhancement

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Onboarding all versions