SAP Knowledge Base Article - Preview

3321650 - "No such feature exists" / "vendor daemon is too old" error when using SySAM license server - SAP ASE

Symptom

  • When using a license server (as opposed to local license file)
  • After an upgrade of ASE to version
    • 16.0 SP03 PL14 (and above) or
    • 16.0 SP04 PL04 (and above)
      
  • ASE can no longer check out licenses from the license server
    • ASE will go in grace mode or fails to start
      
  • ASE error log entries include:
    SySAM: Checked out graced license for 32 ASE_CORE ....
    SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
    SySAM: No such feature exists. Verify that a license containing the feature name ASE_CORE is available or generate and deploy the license from the SAP Support Portal.

  • In the SySAM server log file SYBASE.log, messages included:
    (SYBASE) Request denied: Client (11.16) newer than Vendor Daemon (11.14). (Version of vendor daemon is too old. (-83,21049))


Read more...

Environment

  • SAP Adaptive Server Enterprise (ASE):
    • 16.0 SP03 PL14 (and above) or
    • 16.0 SP04 PL04 (and above)
      
  • SySAM License Server.

Product

SAP Adaptive Server Enterprise all versions

Keywords

SYSAM,-5,414,ASE 16SP04PL04,ASE16SP04PL04,SP04PL04,license server,v2.4,2.4,v2.4SP02,2.4SP02 , SySAM: FlexNet Licensing error:-5,414 , Error: 131274  ,  error:-5,414 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.