Symptom
When running the checks for Job Description Manager application in Admin Center > Check Tool, issue(s) for the check "JDMInvalidCompetencyDescCheck" are found.
Environment
- SAP SuccessFactors Job Description Manager
- SAP SuccessFactors Job Profile Builder
- SAP SuccessFactors Talent Intelligence Hub
Cause
Competency descriptions have unsupported HTML or JavaScript tags.
Job Profile Builder and Talent Intelligence Hub support selected HTML tags and no JavaScript in competency descriptions. Competency descriptions with unsupported HTML or JavaScript, while valid in Job Description Manager, will lead to failures when migrating data.
Resolution
If this error is identified before JPB or TIH is enabled in your instance, you can follow the steps in 3436136 - Error with Competency and behavior descriptions in Talent Intelligence Hub are valid in Check Tool (Check ID: JDMInvalidCompetencyBehaviorDescCheck) - Talent Intelligence Hub.
If JPB or TIH is already enabled for your instance, these corrections can only be made through Provisioning and require assistance from a Certified Partner. If you do not have a Certified Partner, you can look for one using SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].
Still Need Help?
If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.
Keywords
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