SAP Knowledge Base Article - Public

3321663 - Error with Competency Language in Check Tool (Check ID: JDMInactiveLocaleCheck) - Job Description Manager

Symptom

When running the checks for Job Description Manager application in Admin Center > Check Tool, issue(s) for the check "JDMInactiveLocaleCheck" are found.

Environment

SAP SuccessFactors Job Description Manager

Cause

At least one of the languages of the competency must be active in your instance for the competency to be created in Job Profile Builder. The migration from Job Description Manager to Job Profile Builder will fail if a competency does not exist in at least one of the active languages.

Resolution

Go to Admin Center > Manage Languages and enable the relevant languages.

NOTE: If the locales are Norsk (no_NO), Svenska (sv_SW), or Tagalog (tl_PH), these locales were deprecated in 2025 and will require engineering intervention. For these locales, please create a case under component LOD-SF-TIH-JDM with the following details:

  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Attachment showing all other check tool errors are resolved
  • Written approval

Still Need Help?

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

For Partners:

Should you need further assistance, you may use the following resources:

See Also

Expert Content > Checks for JDM, JPB & TIH in Check Tool

Keywords

JDM, JPB, migration, languages, language, competency, competencies, Job Profile Builder, Job Description Manager, Enablement of Competency Language, Check Tool, JDMInactiveLocaleCheck, Manage Languages , KBA , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , LOD-SF-TIH-JDM , Job Description Manager , Problem

Product

SAP SuccessFactors HCM Suite all versions