3321664 - Error with Family Name empty or null in Check Tool (Check ID: JDMEmptyFamilies) - Job Description Manager

SAP SuccessFactors Job Description Manager

There are empty or null values for families name in Job Description Manager.

Empty or null values for families name in Job Description Manager need to be removed.

Export the check results to identify which families are duplicate. 

If this error is identified before JPB is enabled in your instance, you can manage family data in Admin Center > Manage Families and Roles or via import in Admin Center > Job Family/Roles/Competency Mapping Import tool. 

More information managing families in JDM can be accessed in the KBA 2161377 - Job Family/Roles/Competency Mapping Import - Importing Families and Roles.

However, if JPB was already enabled for your instance, these corrections can only be made through Provisioning. Therefore, please contact your Implementation Partner to get help with that. If you don't have a Partner, you can find for SAP Certified Partners via the SAP Partner Finder or, alternatively, speak with your Account Executive or Customer Engagement Executive about Professional Services options.

Still Need Help?

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

• KB Article 2276692 - Best Practices on JDM to JPB Migration
• Expert Content > Checks for JDM, JPB & TIH in Check Tool

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