3321692 - Error with Families are migrated from Job Description Manager. (Check ID: FamilyMigrationFailuresCheck) - Job Profile Builder

When running the checks for Job Description Manager application in Admin Center > Check Tool, issue(s) for the check "FamilyMigrationFailuresCheck" can be found.

SAP SuccessFactors Job Profile Builder

• The Job Profile Builder migration has not been completed
• A translation is not populated for English US
• A translation is not populated for an enabled language pack
• Translations exist for disabled language packs

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to assist with this configuration. If you do not have a Certified Partner, you can look for one using SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

The Job Profile Builder migration has not been completed

The migration to Job Profile Builder must be successful in order to remove the errors. Please follow the steps in 2276692 - Best Practices on Job Description Manager to Job Profile Builder Migration.

A translation is not populated for English US

English US translations are required in order for the migration to complete successfully and can be corrected following the below steps:

1. Log in to system
2. Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different family entities
3. Navigate to Admin Center > Scheduled Job Manager
4. Locate the MDF Data Export job and select View Details
5. Click on Download Status to download the file
6. Locate the name.en_US column
7. Populate translation values > Save
8. Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export to import the file

A translation is not populated for an enabled language pack

If there are multiple languages enabled, each one needs to have a translation populated. If any translations are empty for a system language, the migration job will fail. The steps to review and correct this are:

1. Log in to system
2. Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different family entities
3. Navigate to Admin Center > Scheduled Job Manager
4. Locate the MDF Data Export job and select View Details
5. Click on Download Status to download the file
6. Review column L (createdLocale) e.g., en_GB
7. Compare column L to the respective language name column e.g., name.en_GB
8. Populate translation values in the language name column > Save
9. Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export to import the file

Still Need Help?

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

KB Article 2276692 - Best Practices on JDM to JPB Migration

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