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3321705 - S/4HANA Service : Date rules don't work

Symptom

  • System doesn't update some specific dates which should be calculated automatically via Date rule. For instance, the date "First Response by" uses the rule SRV_0001 First Response 

  • System doesn't calculate the Billing periods in the Billing Plans and they aren't even generated


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Environment

SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

KBA , CRM-BF-DAT , Date Management , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-SRV-CTR , S4CRM: Service Contract , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem

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