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3321706 - While importing CSV file to IAS to update user's status, error seen : Importing users failed. Error is: Values for attribute status are not synchronized in different extensions.

Symptom

  • While updating Identity Authentication (IAS) user's Status (New, Inactive or Active) by following the steps in Import CSV File with Full User Profile, the following error message can be seen:

    Importing users failed. Error is: Values for attribute status are not synchronized in different extensions. 



  • As per Import CSV File with Full User Profile, the CSV file being imported already contains at least the following three columns:
    • userName or loginName
    • emails[0].value or mail
    • name.familyName or lastName

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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