SAP Knowledge Base Article - Public

3321711 - Business Process Error for Internal Hire - Onboarding

Symptom

  1. Internal hire is initiated but enter Business Process tile with error
  2. Error: jobInfo : EventReasonValue for Object eventReason is not a consistent value with the associated Object Country/Region with value USA

Environment

SAP SuccessFactors Onboarding

Cause

  1. Event Reason Value is not available in manage data > Country/Region > USA (could be another country)

Resolution

  1. Navigate to Manage Data > Country/Region > USA (or whatever country is listed in error message)
  2. Click Take Action
  3. Make Correction
  4. Add Event Reason Value under Event Reason section
  5. Save
  6. Once added, please restart the error from Business Process tile

Keywords

event reason, internal hire, jobInfo : EventReasonValue for Object eventReason is not a consistent value with the associated Object Country/Region with value USA, Country/Region, business process, BPE Tile. , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding 2211