Symptom
- Internal hire is initiated but enter Business Process tile with error
- Error: jobInfo : EventReasonValue for Object eventReason is not a consistent value with the associated Object Country/Region with value USA
- When I initiate an internal hire, the Event Reason doesn’t match the selected Country/Region, and the process fails with a Business Process error.
- The Business Process (BPE) tile shows errors during internal hire onboarding because the Event Reason is inconsistent with our country/region configuration.
- Internal hire onboarding can’t start (or stalls) due to misaligned Event Reason–to–Country/Region mappings in our setup.
- Employees on Leave of Absence are especially impacted—the system flags inconsistent Event Reasons for their associated Country/Region and blocks processing.
- Overall, our Event Reason configurations aren’t aligned to Country/Region rules, causing repeated errors and preventing smooth internal hire onboarding.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2211
Keywords
event reason, internal hire, jobInfo : EventReasonValue for Object eventReason is not a consistent value with the associated Object Country/Region with value USA, Country/Region, business process, BPE Tile. , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem
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