SAP Knowledge Base Article - Public

3321719 - Error with Competencies and behaviors are migrated from Job Description Manager. (Check ID: CompetencyMigrationFailuresCheck) - Job Profile Builder

Symptom

When running the checks for Job Profile Builder application in Admin Center > Check Tool, issue(s) for the check "CompetencyMigrationFailuresCheck" can be found.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Job Profile Builder

Cause

The same competency name is used in multiple languages

Resolution

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Tools > Scheduled Job Manager
  3. Select the Job Monitor tab
  4. In the Job Type dropdown, select JDM Old to New Sync
  5. Locate the failed job and select View Details
  6. Select Download Status
  7. Provide the CSV file to your Certified Partner to make corrections via Provisioning

As a customer, you do not have access to Provisioning. Please reach out to your Certified Partner if you have one, or look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

  1. Log in to Provisioning
  2. Select the Company Name
  3. Select Company Settings
  4. Scroll down to the very bottom of the screen to the Library Name section
  5. Locate the library name from the CSV file and identify the language the library was created in. For example, the below library was created in French:
  6. Select Ctrl+F to locate the Default Language dropdown
  7. Change the Default Language dropdown to the language the library was created in (i.e., French) > Save Default Language
  8. Enter the Company Id > Confirm
  9. Scroll all the way to the top of the page and select the Company Name link in the upper left-hand corner
  10. Navigate to Managing Competencies and Skills > Competency Libraries
  11. Select the library name
  12. Locate the competency and click the text in the Locales column:
  13. For each locale with the same label, update the name so each is unique.
    • Note: Avoid using HTML or special characters or the migration will fail.

For example, if you have 3 locales with a label of Works Well with Others, some examples of changes could be:

    • Add a . (period) at the end: Works Well with Others. 
    • Add the 2 character identifier of the language: Works Well with Others_GB

The goal is to have each label be unique. Once each label is unique, run the check tool again to ensure all errors have been corrected before proceeding with the migration.

Still Need Help?

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

See Also

KB Article 2276692 - Best Practices on JDM to JPB Migration

Keywords

JDM, JPB, migration, competency, competencies, Job Profile Builder, Job Description Manager, Check Tool, CompetencyMigrationFailuresCheck, competency, competencies, fail, fails, failed, failure, failures , KBA , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , LOD-SF-TIH-JDM , Job Description Manager , Problem

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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