3321746 - Error with Missing Job Description Manager data reference in the mapping entity. (Check ID: JDMIdNotPresentInMapping) - Job Profile Builder

JDM old to new sync job is failing with post migration check failureWhen reviewing the Job Profile Builder Checks, there are issues for the "JDMIdNotPresentInMapping" check.

• SAP SuccessFactors Job Profile Builder
• SAP SuccessFactors Job Description Manager

• The Job Profile Builder migration has not been completed
• Roles are not tied to a family
• Missing translations for enabled language packs on JPB entities (family, role, library, category, competency or behavior) 
• Translations exist for English Debug or disabled language pack
• Competencies tied to invalid behaviors

Roles are not tied to a family

If a role is not associated to a family, roles cannot be migrated. You can resolve this issue by reviewing KBA 3498144 - Error with Roles that have no family associated (Check ID: InvalidRolesWithNegativeFamilyIdValidation) - Data Validation for Attributes, Families, and Roles.

Missing translations for enabled language packs

If multiple languages are enabled, each one needs a translation including default locale. You can follow the below steps to correct any inconsistencies for translations:

1. Log in to SuccessFactors
2. Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different families and roles entities
3. Navigate to Admin Center > Scheduled Job Manager
4. Locate the MDF Data Export job and select View Details
5. Click on Download Status to download the file
6. Compare column L to the respective language name column e.g., name.en_GB
7. Populate translation values in all language name column > Save
8. Repeat these steps for each impacted entity (family, role, library, category, competency or behavior)
9. Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export

Translations exist for English Debug or disabled language pack

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to make the corrections. If you don't have a Certified Partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

English Debug is not supported in Talent Intelligence Hub as mentioned in Using Talent Intelligence Hub - Adding Translations for Entities in Talent Intelligence Hub. In order for the migration to complete successfully, you can follow the below steps to remove English Debug entries:

1. Log in to SuccessFactors
2. Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different families, roles, competencies, behaviors, libraries, and categories
3. Navigate to Admin Center > Scheduled Job Manager
4. Locate the MDF Data Export job and select View Details
5. Click on Download Status to download the file
6. Locate the name.en_debug column or a disabled language pack
7. Remove translation values > Save
8. Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export to remove English Debug entries. 

Competencies tied to invalid behaviors

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to make the corrections. If you don't have a Certified Partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

1. Download the file from the check tool error
2. Navigate to Admin Center > Import and Export Data
3. In the Select the action to perform dropdown, select Export Data and populate the following:
   • Select Generic Object: Competency-Behaviors
   • Include Inactive Records: Yes
4. Select Export
5. Select View Result
6. Locate the job and select View Details
7. Click on Download Status to download the file
8. Open the Competency-Behaviors.csv
9. Copy the behavior name from the check tool and filter for it in the file
10. Locate the externalCode in column B (this refers to the competency)
11. Copy the external code
12. Go back into SuccessFactors and navigate to Admin Center > Manage Data
13. In the search, populate Competency > paste the external code
14. Note the competency name and library name
15. Log into Provisioning
16. Select the company name
17. Select Competency Libraries
18. Select the library name from step 14
19. Search for and select the competency name from step 14
20. Select Behaviors
21. Click on any behaviors showing +0more for the locales
22. Remove all impacted locales EXCEPT for English US
23. Repeat the above steps for every behavior from the check tool file

Still Need Help?

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

For Partners:

Should you need further assistance, you may use the following resources:

• Getting Help with Configuration and Best Practices
• Implementation Design Principles | SAP SuccessFactors

Migrating to TIH?

For the resolution of JDM/JPB checks with the aim to migrate to TIH, please note that we have a dedicated distribution list to raise these concerns and receive assistance here: SAP_Talent_Intelligence_Hub_Upgrade@sap.com

• Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export
• Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export
• Using Talent Intelligence Hub - Adding Translations for Entities in Talent Intelligence Hub
• 3498144 - Error with Roles that have no family associated (Check ID: InvalidRolesWithNegativeFamilyIdValidation) - Data Validation for Attributes, Families, and Roles
• 2276692 - Best Practices on Job Description Manager to Job Profile Builder Migration

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