3321746 - Error with Missing Job Description Manager data reference in the mapping entity. (Check ID: JDMIdNotPresentInMapping) - Job Profile Builder

When running the Check Tool for Job Profile Builder, there are issues for the "JDMIdNotPresentInMapping" check.

• SAP SuccessFactors Job Profile Builder
• SAP SuccessFactors Job Description Manager

• The Job Profile Builder migration has not been completed
• A translation is not populated for English US
• A translation is not populated for an enabled language pack
• Translations exist for disabled language packs
• Invalid behaviors need to be removed from competencies

The Job Profile Builder migration has not been completed

If the migration from Job Description Manager to Job Profile Builder has not been completed, issues for JDMIdNotPresentInMapping are expected since the mapping hasn't been initiated. Please follow the steps in 2276692 - Best Practices on Job Description Manager to Job Profile Builder Migration.

A translation is not populated for English US

1. English US is required in order for the migration to complete successfully and can be corrected following the below steps:
2. Log in to system
3. Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different families and roles entities
4. Navigate to Admin Center > Scheduled Job Manager
5. Locate the MDF Data Export job and select View Details
6. Click on Download Status to download the file
7. Locate the name.en_US column
8. Populate translation values > Save
9. Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export

A translation is not populated for an enabled language pack

1. If there are multiple languages enabled, each one needs to have a translation populated. If any translations are empty for a system language, the migration job will fail. The steps to review and correct this are:
2. Log in to system
3. Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different families and roles entities
4. Navigate to Admin Center > Scheduled Job Manager
5. Locate the MDF Data Export job and select View Details
6. Click on Download Status to download the file
7. Review column L (createdLocale) e.g., en_GB
8. Compare column L to the respective language name column e.g., name.en_GB
9. Populate translation values in the language name column > Save
   
10. Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export

Translations exist for disabled language packs

If a language pack was disabled, but competency translations were entered for that language, the system will flag the competencies. The translations will need to be removed in Provisioning for the impacted competencies.

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to make the corrections. If you don't have a Certified Partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

Invalid behaviors need to be removed from competencies

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to make the corrections. If you don't have a Certified Partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

1. Download the file from the check tool error
2. Navigate to Admin Center > Import and Export Data
3. In the Select the action to perform dropdown, select Export Data and populate the below:
   • Select Generic Object: Competency-Behaviors
   • Include Inactive Records: Yes
4. Select Export
5. Select View Result
6. Locate the job and select View Details
7. Click on Download Status to download the file
8. Open the Competency-Behaviors.csv
9. Copy the behavior name from the check tool and filter for it in the file
10. Note the external code in column B for the externalCode (this refers to the competency)
11. Copy the external code
12. Go back into the system and navigate to Admin Center > Manage Data
13. In the search, populate Competency > paste the external code
14. Note the competency name and library name
15. Log into Provisioning
16. Select the company name
17. Select Competency Libraries
18. Select the library name from step 14
19. Search for and select the competency name from step 14
20. Select Behaviors
21. Click on any behaviors showing +0more for the locales
22. Remove all impacted locales EXCEPT for English US
23. Repeat the above steps for every behavior from the Check Tool file

Still Need Help?

If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.

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