Symptom
When running the Check Tool for Job Profile Builder, there are issues for the "JDMIdNotPresentInMapping" check.
Environment
- SAP SuccessFactors Job Profile Builder
- SAP SuccessFactors Job Description Manager
Cause
- The Job Profile Builder migration has not been completed
- Translations exist for disabled language packs
- Invalid behaviors need to be removed from competencies
- Roles are not associated to a family
Resolution
The Job Profile Builder migration has not been completed
If the migration from Job Description Manager to Job Profile Builder has not been completed, issues for JDMIdNotPresentInMapping are expected since the mapping hasn't been initiated. Please follow the steps in 2276692 - Best Practices on Job Description Manager to Job Profile Builder Migration.
The Roles have no family associated
If the Role do not have a Family associated they cannot be migrated, this issue will also cause the error InvalidRolesWithNegativeFamilyIdValidation on the Check tool for "Data Validation for Attributes, Families, and Roles".
To address this issue you can run the check tool for Data Validation for Attributes, Families, and Roles and under the check InvalidRolesWithNegativeFamilyIdValidation run the quick fix to delete these roles and address the check error for both InvalidRolesWithNegativeFamilyIdValidation and JDMIdNotPresentInMapping
You can also refer to the KBA 3498144 - Error with Roles that have no family associated (Check ID: InvalidRolesWithNegativeFamilyIdValidation) - Data Validation for Attributes, Families, and Roles - SAP for Me for the steps to address this issue.
A translation is populated for English Debug
English Debug is not required when migration to Talent Intelligence Hub, and therefore it should be removed.
See this noted in the KBA 3566971 - Competencies Not Appearing in Job Profile in Different Languages but only in English - SAP for Me
In order for the migration to complete successfully and can be corrected following the below steps:
- Log in to system
- Follow the steps in Implementing and Managing Job Profile Builder - Exporting Your Job Profile Data Using Manage Job Profile Content Import/Export and select different families, roles, competencies and behaviour entities
- Navigate to Admin Center > Scheduled Job Manager
- Locate the MDF Data Export job and select View Details
- Click on Download Status to download the file
- Locate the name.en_debug column
- Populate translation values > Save
- Follow the steps in Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export to remove the English Debug values.
As a customer, you do not have access to Provisioning. Please engage a Certified Partner to make the corrections. If you don't have a Certified Partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].
Invalid behaviors need to be removed from competencies
As a customer, you do not have access to Provisioning. Please engage a Certified Partner to make the corrections. If you don't have a Certified Partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].
- Download the file from the check tool error
- Navigate to Admin Center > Import and Export Data
- In the Select the action to perform dropdown, select Export Data and populate the below:
- Select Generic Object: Competency-Behaviors
- Include Inactive Records: Yes
- Select Export
- Select View Result
- Locate the job and select View Details
- Click on Download Status to download the file
- Open the Competency-Behaviors.csv
- Copy the behavior name from the check tool and filter for it in the file
- Note the external code in column B for the externalCode (this refers to the competency)
- Copy the external code
- Go back into the system and navigate to Admin Center > Manage Data
- In the search, populate Competency > paste the external code
- Note the competency name and library name
- Log into Provisioning
- Select the company name
- Select Competency Libraries
- Select the library name from step 14
- Search for and select the competency name from step 14
- Select Behaviors
- Click on any behaviors showing +0more for the locales
- Remove all impacted locales EXCEPT for English US
- Repeat the above steps for every behavior from the Check Tool file
Note : If the check tool issue is related to competencies or Behaviors, please check whether the respective competencies and behaviors are maintained in English Debug locale. If so please remove the English debug translation for all competencies and behaviors and cross check for the Library, Category and group and remove the debug translation, which will clear the errors in check tool.
Still Need Help?
If you need assistance with the migration, customers can exchange experiences with each other and ask questions of our migration and adoption experts in a new Work Zone group. In order to be admitted into the group, please send an email to SAP_SF_Product_Advisory@sap.com. All group members will also be invited to Office Hours calls, that will take place from time to time, and according to necessity. More information is posted in Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub.
For Partners:
Should you need further assistance, you may use the following resources:
Getting Help with Configuration and Best Practices - SAP Community
Implementation Design Principles | SAP SuccessFactors | SAP Community
See Also
- 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].
- Implementing and Managing Job Profile Builder - Importing New Job Profile Content Using Manage Job Profile Content Import/Export
- 3498144 - Error with Roles that have no family associated (Check ID: InvalidRolesWithNegativeFamilyIdValidation) - Data Validation for Attributes, Families, and Roles - SAP for Me
- 2276692 - Best Practices on Job Description Manager to Job Profile Builder Migration
Keywords
JDM, JPB, migration, competency, competencies, Job Profile Builder, Job Description Manager, Check Tool, fail, fails, failed, failure, failures, JDMIdNotPresentInMapping, ID, IDs, created, entity, en_Debug , KBA , LOD-SF-TIH-JPB-MIG , Migration to Job Profile Builder , LOD-SF-TIH-JDM , Job Description Manager , Problem
SAP Knowledge Base Article - Public