SAP Knowledge Base Article - Preview

3321868 - Parent parent department retrieves old value in jobInfo business rule via Import

Symptom

A business rule is used to set a field value to be equal to jobInfo.department.parent deparment.parent department. When there is a change in parent department to update its parent department, the latest parent parent department could not be retrieved via Import. But there is no issue when changing from UI directly in the same scenario.

For example, the business rule is 

  • Set    Job Information.Org 1.  to be equal to    Job Information.Department.Parent Department
  • Set    Job Information.Org 2.  to be equal to    Job Information.Department.Parent Department.Parent Department

department A's parent department is B, B's parent department is changed from department C to department D. You are expecting to set Job Information. Org 2 value to be D, however, when change JobInfo via Import Job History, C is retrieved instead of D.


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Environment

SAP SuccessFactors Employee Central

  • Job Information
  • Import Employee Data

Product

SAP SuccessFactors HCM Core all versions

Keywords

ECT-206684 , KBA , LOD-SF-EC-EDP-JOB , Job Information Imports , Problem

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