Symptom
When copying a Sales Quote, the value in field Valid-To date has the same date of previous Sales Quote.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Navigdate to Sales Quotes view.
- Search for Sales Quote ABC (the one you need to copy).
- In Sales Quotes OWL, click "More".
- Click "Copy".
- In the new Sales Quote, you can see that the Valid-To date has the same date of the previous Sales Quote.
Cause
The Valid To is determined based on the date profile only if the Valid To in the original quote is in the past.
You can treat copied quotes as complete independent and redetermine the validity. However, you can also think of a quote for a seasonal product setting the validity to the season the product is offered. Here, you clearly would expect that a copy of the quote has the validity as the copied quote.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
- If you are a customer:
Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.
An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.
Keywords
Sales Quotes ; Date ; Formate, Valid To ; Validity ; Original ; Copied , KBA , LOD-LE-CQP , Customer Quote Processing , How To