SAP Knowledge Base Article - Public

3321920 - Feed Updates in Opportunities

Symptom

Within Opportunities, Feed Updates are still triggered even after changing settings in Centralized Feed Settings.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Go to Opportunities view.
  3. Select any Opportunity. 
  4. Perform any change in the Opportunity.
  5. Save it.
  6. Select the ‘Feed’ tab to view the results.
  7. You will see the Feed Update.

Cause

The feeds update in Feeds Facet within any Object will be there if Feeds are enabled in Settings. The settings in Centralized Feed Settings is only applicable for main Feeds wall/Feeds Workcenter.

Resolution

This is the standard behavior of the system.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

Keywords

Feeds , Update , Appear , Show, Facet , Object , KBA , SRD-CC-FED , Feeds , How To

Product

SAP Cloud for Customer add-ins all versions