Symptom
You would like to use different greetings in e-mail templates.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Campaign Workcenter.
- Go to Content view.
- Open any E-mail Template.
- Go to Design facet.
- You will see that it is not possible to change the greetings.
Cause
This is not possible with the current design of the solution. Also not possible via any custom PDI solution.
Resolution
This is the current expected behavior of SAP Cloud for Customer. Please check the SAP Cloud for Customer Influence Site to submit an idea.
Keywords
Template , Greentings , Change , Edit , Custom , E-mail , KBA , LOD-CRM-MKT-CNT , Marketing Content Editor , How To
Product
SAP Cloud for Customer add-ins all versions