Symptom
Error message "Access to resource is unauthorized. Verify and try again." appears when an user tries to access Pipeline Manager and Forecast Tracker.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Login with user ABC (in which the issue is reproducible).
- Go to Intelligent Sales Execution workcenter.
- Go to Pipeline Manager or Forecast Tracker view.
- You will see the following error message: "Access to resource is unauthorized. Verify and try again."
Cause
The mentioned user doesn't have the Territories Workcenter view assigned, therefore for him the Territory value helps on the one hand side are empty and also the Pipeline Manager functionality doesn't work as expected.
Resolution
In order to solve this, please maintain Territory workcenter assigned for the user.
Keywords
Pipeline Manager , Forecast Tracker , Error , Assigned , ISE , KBA , LOD-CRM-SBS-PI , Pipeline & Pipeline Flow , How To
Product
SAP Cloud for Customer add-ins all versions