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3321989 - Timeout IPS Error when opening connection to on-premise system through Cloud Connector


  1. There is a Cloud connector setup with IPS as per Connecting to On-Premise Systems and there is an error in the IPS job log Initialization of repository destination <Cloud connector destination> failed: Opening connection to backend failed: Timed out waiting for tunnel to open for tunnelId account:///<subaccount-id>
  2. The Cloud connector ljs_trace.log shows errors like
    2023-03-30 15:01:05,256          #Handshake failed! Closing channel [id: 0x8e932478] immediately. connection timed out: <hostname>/<ip-address>:443
    2023-03-30 15:01:05,257          #Closing channel immediately [id: 0x8e932478] 
    2023-03-30 15:01:05,258          #Unexpected exception while establishing application tunnel connection for tunnelId: account:///<subaccount-id> connection timed out: <hostname>/<ip-address>:443 ..




  • Identity Provisioning
  • SAP Cloud Connector


Cloud Connector, CF, timeout, on-premise, ABAP, S/4 HANA, Timeout, firewall, handshake error , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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