3322265 - Delegate authority for managing simple products show empty products list

Delegate authority for managing simple products show empty products list even though products are visible to everyone on Product setup page.

SAP SALES CLOUD CPQ

1. Enter Delegation of Authority in Setup.
2. Provide permission to User type.
3. In User menu, go to Manage Simple Products.
4. List of products will be empty.

Explicit permission for the product is not granted on the Product Setup Page. This is by design. You must specify a certain permission group at the product level for it to appear on the User Menu page, in addition to assigning the product to a specific Category in the Delegation of Authority. If you set the product to be visible to everyone, it will only be visible to all permission groups in the Catalog, and the user will not be able to see it on the User Menu page.

Go to product setup page and provide permission for the product to the permission group. 

• You can find the above information on the help article as well: Manage Simple Products | SAP Help Portal 
• Once you have created or imported a simple product, it is displayed on the product list on the Manage Simple Products page. You can see only the products for which you are granted permission via the permission group to which you belong.

Delegation of Authority, Products, List, Manage, Simple, Products, Permission Groups , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem