Onboardee not appearing in the onboarding dashboard and its landed in the BPE error tile with the error.
[Error Code: 19]An error has occurred, please contact the system administrator
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding for a candidate from RCM or manually.
- Candidate does not appear in the onboarding dashboard.
- Check the BPE error tile , you will see the below error for the candidate : [Error Code: 19]An error has occurred, please contact the system administrator
The email type picklist is not configured correctly in the picklist centre.
The issue was caused by Email type P is not in picklist ecEmailType.
Please activate the Email Type P in the ecEmailType
Error code : 19 , onboarding , onboarding dashboard , BPE , KBA , LOD-SF-OBX-DBD , Dashboard , Problem
SAP SuccessFactors Onboarding 2211