SAP Knowledge Base Article - Public

3322381 - Document Remains "Pending" Status In Output History Tab When Sending Purchase Orders To External System Via Communication Arrangement

Symptom

Document remains "Pending" status in Output History tab when sending Purchase Orders to external system via Communication Arrangement.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Order view.
  3. Filter All Purchase Orders. 
  4. Select particular Company & Supplier ID.
  5. Select & View Purchase Order.
  6. Navigate to Output History.
  7. Document status will be "Pending".

Cause

Communication System ID and Business Instance-System Instance ID are different.

Resolution

User has to maintain Communication System ID and Business Instance-System Instance ID as the same.

After modifying both IDs, Purchase order will be delivered to the end-point and "pending" status will be changed to "successful".

See Also

 3008211 - Error While Checking Connection in the Custom Web Service Communication Arrangement

Keywords

Pending, Output history, status, Purchase Order, Communication Arrangement , KBA , purchase order , communication arrangement , pending , output history , status , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions