Symptom
Document remains "Pending" status in Output History tab when sending Purchase Orders to external system via Communication Arrangement.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Go to Purchase Order view.
- Filter All Purchase Orders.
- Select particular Company & Supplier ID.
- Select & View Purchase Order.
- Navigate to Output History.
- Document status will be "Pending".
Cause
Communication System ID and Business Instance-System Instance ID are different.
Resolution
User has to maintain Communication System ID and Business Instance-System Instance ID as the same.
After modifying both IDs, Purchase order will be delivered to the end-point and "pending" status will be changed to "successful".
See Also
Keywords
Pending, Output history, status, Purchase Order, Communication Arrangement , KBA , purchase order , communication arrangement , pending , output history , status , AP-RC-OUT , Output Management , Problem