3322386 - 1H 2023: Mandatory steps for Workforce Replication from EC to SAP Master Data Integration (retrieve Cost Centers and Workforce)

Please note this KBA is only relevant if you have activated the business scenarios to retrieve cost centers and workforce from MDI (Master Data Integration) before 1H 2022.

You have activated the business scenarios to retrieve cost centers and workforce from MDI (SAP Master Data Integration) and wish to learn what are the mandatory steps to be completed before 1H 2023.

From the 1H 2023 Release, the following Business Scenario “Workforce Replication from EC to SAP Master Data Integration” will behave differently in terms of how Cost Centers from MDI are being referenced in Workforce sent from SuccessFactors Employee Central to MDI. Instead of using the identifier stored in the entityUUID field to reference the Cost Centers, the integration logic will use the identifier stored in the entityOID field. To ensure that all Cost Centers contain valid information in the entityOID field, it is required to trigger an initial load from MDI to SuccessFactors Employee Central.

This KBA describes which steps need to be performed by the customer to trigger the initial load for the Business Scenario “Cost Center Replication from SAP Master Data Integration to EC”.

The initial load can be triggered and performed by the customer without ServiceNow incident.

The procedure itself should take less than one hour if there are no unforeseeable issues and should be initiated before the release upgrade to b2305. Maintenance of master data for the affected entities, will not be affected by the upgrade and can be continued during the upgrade. Also, no other business processes should be affected. 

SAP SuccessFactors

Prerequisites

The configuration activities require read access to Manage Data for the MdsCostCenterIntegrationConfiguration object and access to maintain Business Scenarios in Integration Center. In error handling cases it is also useful to be able to check logs in Execution Manager.

Trigger Initial Load for Cost Center Replication from SAP Master Data Integration to EC

1. Open the Business Scenario. Go to “Business Scenarios” and enter the edit mode for the Business Scenario “Cost Center Replication from SAP Master Data Integration to EC”.
   
   
2. Reset the schedule. In case you have selected a schedule for the integration, then please click on “Scheduling” and choose “Suspended/Not Scheduled” from the “Occurs” dropdown list. Select “Set Schedule”
   
   
   
3. Enable the initial load in the configuration object. Open the configuration object using the path “Manage Data” -> “SAP Master Data Services Cost Center Integration Configuration” and select your configuration object instance. Select “Take Action” -> “Make Correction”. Set the parameter “Is Migration Run” to “Yes” and click “Save”.
   
   
   
4. Trigger the initial load. Repeat step 1 and select “Source Settings”. Select the reset button next to the Delta Token. Select “Review and Run” and select the “Run Now” button
   
   
5. Once the initial load is successful, please repeat step 1 and 2 to set an appropriate schedule for your integration

Integrating SAP SuccessFactors Employee Central with SAP Master Data Integration

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