3322411 - No Transaction Type Values Displayed During Service Contract Creation in SAP S/4HANA Cloud Public Edition

When attempting to create a new service contract, the Select Transaction Type dialog appears, but no values are available for selection. This prevents the user from proceeding with contract creation.

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SAP S/4HANA Cloud Public Edition

1. Open the Manage Service Contracts app (App ID: F3763).

2. Click Create.

3. A pop-up Select Transaction Type is displayed, but there's no transaction type values are displayed, and contract creation cannot continue

The issue is due to insufficient authorization in the assigned Customer Service Manager role.

To resolve this:

1. Open the Maintain Business Roles app.
2. Locate the Customer Service Manager role (CUSTOMER_SRVC_MGR).
3. Set Write Access to Unrestricted for this role.

This change will allow the system to display transaction types during contract creation.

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