SAP Knowledge Base Article - Public

3322432 - Credentials not being saved correctly for Outbound integrations - Integration Center

Symptom

You are setting up your integration in the Destination Settings tab, and after informing the credentials and saving/running the integration, your credentials are being removed. 

Environment

  • SAP SuccessFactors HXM Suite

Cause

This is caused due to a delay in retrieving the data from backend, and it shouldn't be permanent.

Resolution

You can try going back to the My Integrations > Clicking in that same integration again, and by returning to that integration again, you should see the proper Authentication.

This is not a proper issue, is just a delay on the UI to retrieve the information stored in the backend. The changes will be taken into consideration in the execution of that version run.  

Keywords

authentication type, credentials not being saved, certificate based-authentication, SOAP based Outbound Integration using Web-service Definition Language, WSDL, SOAP based Outbound Integration, None.  , KBA , LOD-SF-INT-INC-JOB , Integration Center Job , Problem

Product

SAP SuccessFactors HCM all versions