Symptom
When trying to create a rating scale, receive an error message:
Please provide proper values for low, high and increment.
Environment
SAP SuccessFactors Performance Management
Cause
Rating scales exceed system limit
Resolution
This is a system limitation where a rating scale can have up to 40 levels. The solution is to reduce the number of levels.
If you think this should be changed in a future release, you can submit an enhancement request using 2090228 - How to Submit Ideas for SAP SuccessFactors Products.
See Also
Implementing and Managing Performance Management - Creating a Rating Scale
2078781 - Rating Scales Best Practices - Performance Management
Keywords
success factors, SF, PM, PMGM, rating tiers, values, scores , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem