Symptom
Simple Diagnostics Agent installation failed due to an error message displayed in SSI configuration:
Text CX_SRSM_DEPLOY_SMD_AGENT : Internal Server Error Failed to deploy SDA: Failed to extract descriptors: Failed to extract 'C:\Program Files\SAP\hostctrl\work\XXXX_XX_XX_XX_XX_XX\SIMDIAGAGNT*.SAR' Long Text Internal Server Error Failed to deploy SDA: Failed to extract descriptors: Failed to extract 'C:\Program Files\SAP\hostctrl\work\XXXX_XX_XX_XX_XX_XX\SIMDIAGAGNT*.SAR' . Text Problem occurred in activity 'Install Diagnostics Agent' (SV-FRN-INF-SDA) |
Also, error messages could be seen in log files of Host Agent on managed system host:
dev_saphostexec
[Thr 6756] CommandImplnt::Execute: <STHD1601>\<sapadm>: Executing command: <cmd.exe> [Thr 6756] NtCreateProcess: CreateProcessAsUser(<NULL>, <cmd.exe /C "xcopy /E /H /Y /C /Q /R "C:\Program Files\SAP\hostctrl\work\tmp_XXXX_XX_XX_XX_XX_XX_XXXXXX_XXXXXXXXXX\XXXX_XX_XX_XX_XX_XX\*" "C:\Program Files\SAP\hostctrl\work\tmp_XXXX_XX_XX_XX_XX_XX_XXXXXX_XXXXXXXXXX"">) [Thr 19096] ProcessExit called (24544,1) |
sapstartsrv.log
[Thr 24052] *** ERROR => Operation::ExecuteNextCommand(): Command SAPCARExtractor Deploy terminated with errorcode 1 [Operation.cp 349] [Thr 24052] Output of command SAPCARExtractor Deploy --> [Thr 24052] 'xcopy' is not recognized as an internal or external command, [Thr 24052] operable program or batch file. [Thr 24052] <-- Output of command SAPCARExtractor Deploy |
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Focused Run
- Windows Environment
Keywords
Failed to extract descriptors; SDA; Simple Diagnostics Agent; Failed to extract; FRUN; Focused Run; Internal Server Error Failed to deploy SDA; SAPCARExtractor , KBA , SV-FRN-INF-SDA , Simple Diagnostic Agent (SDA) , Problem
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