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3322573 - Simple Diagnostics Agent installation failed due to error message: Failed to extract descriptors

Symptom

Simple Diagnostics Agent installation failed due to an error message displayed in SSI configuration: 

Text
CX_SRSM_DEPLOY_SMD_AGENT : Internal Server Error Failed to deploy SDA: Failed to extract descriptors: Failed to extract 'C:\Program Files\SAP\hostctrl\work\XXXX_XX_XX_XX_XX_XX\SIMDIAGAGNT*.SAR'
Long Text
Internal Server Error Failed to deploy SDA: Failed to extract descriptors: Failed to extract 'C:\Program Files\SAP\hostctrl\work\XXXX_XX_XX_XX_XX_XX\SIMDIAGAGNT*.SAR' .
Text
Problem occurred in activity 'Install Diagnostics Agent' (SV-FRN-INF-SDA)


Also, error messages could be seen in log files of Host Agent on managed system host:

dev_saphostexec 

[Thr 6756] CommandImplnt::Execute: <STHD1601>\<sapadm>: Executing command: <cmd.exe>
[Thr 6756] NtCreateProcess: CreateProcessAsUser(<NULL>, <cmd.exe /C "xcopy /E /H /Y /C /Q /R "C:\Program Files\SAP\hostctrl\work\tmp_XXXX_XX_XX_XX_XX_XX_XXXXXX_XXXXXXXXXX\XXXX_XX_XX_XX_XX_XX\*" "C:\Program Files\SAP\hostctrl\work\tmp_XXXX_XX_XX_XX_XX_XX_XXXXXX_XXXXXXXXXX"">)
[Thr 19096] ProcessExit called (24544,1)

sapstartsrv.log 

[Thr 24052] *** ERROR => Operation::ExecuteNextCommand(): Command SAPCARExtractor Deploy terminated with errorcode 1 [Operation.cp 349]
[Thr 24052] Output of command SAPCARExtractor Deploy -->
[Thr 24052]   'xcopy' is not recognized as an internal or external command,
[Thr 24052]   operable program or batch file.
[Thr 24052] <-- Output of command SAPCARExtractor Deploy


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Environment

  • SAP Focused Run
  • Windows Environment

Product

SAP Focused Run all versions

Keywords

Failed to extract descriptors; SDA; Simple Diagnostics Agent; Failed to extract; FRUN; Focused Run; Internal Server Error Failed to deploy SDA; SAPCARExtractor , KBA , SV-FRN-INF-SDA , Simple Diagnostic Agent (SDA) , Problem

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