SAP Knowledge Base Article - Public

3322783 - ConvertExternalUserOnStartDateJob is not triggering - Onboarding

Symptom

ConvertExternalUserOnStartDateJob is not triggering. Only when running manually it works.

Environment

SAP SuccessFactors Onboarding

Cause

Start date is on the future (next year).

Resolution

Verify if job in provisioning has start date tomorrow or before. Job that run daily cannot have start date greater than that.

Keywords

Job, provisioning, start, date, startdate, recurring, ConvertExternalUserOnStartDateJob, daily, scheduled, onboarding, onb, obx , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions