SAP Knowledge Base Article - Public

3322823 - How to download a response file from a failed job in SuccessFactors

Symptom

How to download the response file from a job to see the failed records.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Resolution

  1. Go to “Monitor Jobs”: 



  2. Scroll to the side:



  3. Click on “Download Status”:



  4. A response file will be downloaded showing the details of the job and will show the reason why it failed and the failed records if that is the case.

See Also

KB Article 2623243 - Monitor Jobs: How to Access All Jobs Submitted by Everyone - EC

Keywords

SF, SuccessFactors, SF, Success, Factors, monitor job, job failed, failed record, job, response file, import, failed , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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