SAP Knowledge Base Article - Public

3322872 - The Error: "Value property should not have value if setting is confidential.", Appears On E-mail Integration Work Center.

Symptom

You are trying to access the E-mail Integration Work Center.

However, you get the error: "Value property should not have value if setting is confidential".

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open customer tenant;
  2. Go to E-mail Integration Work center;
  3. You get the error: "Value property should not have value if setting is confidential".

Cause

The problem lies within the cached Tenant on API level after it is unprovisioned, which causes a conflict when a new tenant is provisioned.

Resolution

The tenant should be unprovisioned, so the cache is cleaned up automatically throughout the weekends.

This issue will be fixed in the future releases.

Keywords

server side; E-mail Integration Work center; Value property should not have value if setting is confidential; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2302