SAP Knowledge Base Article - Public

3322881 - Change in pricing procedure not applied to already created quotes

Symptom

Pricing procedure is not applied to already created quotes that have at least one product on it.

Environment

SAP SALES CLOUD CPQ integrated with CPS

Reproducing the Issue

  1. Create a new quote;
  2. Add any product to the quote;
  3. Change the market to a market with a different pricing procedure;
  4. Note that pricing procedure related to previous selected market is being used.

Cause

After quote is created and product is added, system won't change the pricing procedure for that quote.

Resolution

User should create a new empty quote in order to select the desired market and pricing procedure be applied to the quote.

See Also

Limitations and Known Issues 2302 - https://help.sap.com/docs/SAP_CPQ/f21989f09f494ce1a537942ae2523dc6/e6c842b6d8294bed986c454074deae5d.html?version=latest

Keywords

Pricing procedure, CPS, market, quote, empty, price, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2023