Symptom
When trying to connect Fieldglass systems from IPS the following error can be displayed.
-
When IPS is running in proxy mode the error below is present in the logs:
Login failed: Either the username or the password is incorrect. If you need assistance, please contact your Administrator or Supervisor."|}, destination -
The error in IAG when running Fieldglass in proxy mode:
Error occurred during group sync: Service call return code : 500 -
When Field glass is the target system:
"error": "client_person_error",
"error_description": "Login failed: Either the username or the password is incorrect. If you need assistance, please contact your Administrator or Supervisor."
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Environment
Identity Provisioning
Product
Keywords
License Key, Virtual Person Name, Fieldglass, proxy, IAG, username, password, Application key, target, API, web service, clientID, Client secret , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem
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