Symptom
NOTE pops up the following error while you downloading an SAP note :-
"Error when receiving response from FCMS: Forbidden"
Error reported in tcode SLG1:-
Could not receive HTTP for SAP-SUPPORT_NOTE_DOWNLOAD: COMM_FAILURE
Connection test for both the HTTPS RFC SAP-SUPPORT_NOTE_DOWNLOAD and SAP-SUPPORT_PORTAL is successful.
Error in ICM trace (level 2) :-
HttpParseResponseHeader: Keep-Alive: 0
HTTP response (raw) [10/102/1]:
HTTP/1.1 403 Forbidden
date: Tue, 04 Apr 2023 07:47:14 GMT
content-type: text/html;charset=utf-8
connection: close
set-cookie: JSESSIONID=XXX; Path=/; Secure; HttpOnly
expires: Thu, 01 Jan 1970 00:00:00 GMT
set-cookie: SESSIONID=node01h0q6tes1zyjxbrs2s4h1jn3h127962; Path=/; Domain=.notesdownloads.sap.com; Expires=Tue, 04-A
strict-transport-security: max-age=15724800; includeSubDomains
fcmserror: AUTH
downloadid: 621048c0-3e11-478a-b3c2-1659d8ff9173
server: SAP Software Download
Connection Info: role=Client, local=<host:port>, peer=cert.notesdownloads.sap.com, protocol=HTTPS
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Environment
- SAP NetWeaver
Keywords
SNOTE, authorization, HTTP/1.1 403 Forbidden, FCMS, Forbidden, RFC, HTTPS, note, download, note download, client certificate, SAP Passport, SAPSUP , KBA , BC-UPG-NA , Note Assistant , Problem
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