SAP Knowledge Base Article - Public

3323229 - Technical Name for Contact on Opportunity Creation with Server Server-Side Integration


In Server Side Integration, the technical name for Contact on Opportunity creation is displayed.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Outlook
  2. Create a New Opportunity
  3. Search and Add Account
  4. Search and Add Contact with e-mail address
  5. The Technical Name is displayed for Contact I.E (021A9F4E68441EDDAF83F7D8C1805F4D)


Field needs to be added to the contact card on Basic View for the affected profile.

xRkJA_xyilJlQ7hoRqN3SXrQuxPBa7lqhUarMp8V56s (261×325)


Contact, Technical ID, Outlook, Basic View , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem


SAP Cloud for Customer core applications 2302