SAP Knowledge Base Article - Public

3323335 - How to Configure the Options for the Reason for Rejection


You would like to configure the options available for the Reason for Rejection for a Sales Document.


SAP Business ByDesign


You can find the fine tuning activity to configure the Reason for Rejection as follows:

  1. Go to the Business Configuration work center.
  2. Select the Overview.
  3. Search for Reasons for Rejection.
  4. Select the Fine Tuning Activity Reasons for Rejection.
  5. Click on the Button Change Immediately.
  6. You can now add or remove a reason for rejection. 

Please note:

  1. This is valid for documents such as sales quotes, sales orders, service orders, service confirmations, or customer returns.

  2. The following Reasons for Rejection cannot be removed since are used in your system in certain scenarios e.g. Intercompany Sales Order cancelled via Purchase Order etc. 
  • 95 Canceled from time recording
  • 96 Canceled from goods and services receipt
  • 97 Cancellation from inbound delivery
  • 98 Customer cancellation by XI message
  • 99 Cancellation by system (obsolete)


Reason for Rejection; BC; Fine Tuning, Cancellation, Sales, Contract, Cancellation Reason , KBA , AP-SLO-SO , Sales Order , Problem


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