Symptom
Unable to generated the Preview for a Sales Quote as no PDF found
Environment
Cloud For Customer
Reproducing the Issue
- Go to the Sales Workcenter
- Go to Sales Quote View
- Open a Sales Quote ID XYZ (XYZ is a Sales Quote ID)
- Click Action
- Preview
- No Items to Show
Note:- This issue is not happening with all sales quotes, but with few sales quote.
Here in this case, it is sales quote BO but it also applicable for other BOs
Cause
Country/region code is missing for sales unit party of address in customer quote, due to this it is not showing the details when click edit output settings in sales quotes.
Resolution
- Open the Sales Quote XYZ
- Go to Involved Parties facet
- Click and Open the Sales Unit (Org Unit)
- Go to General Tab of that Org Unit
- Select Valid Address Section
- Here you will find Country is missing
- Maintain the country
- Save It.
After maintaining this Preview should work.
Keywords
No Preview , KBA , no preview generated. , AP-RC-OUT , Output Management , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , Problem