Symptom
When changing attribute values in a configurator for a backend-synced product, it's taking about 15-20 seconds, even with the UI customization and scripting turned off in the Dev console.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Login to CPQ
- Open a quote
- Open a product configurator
- Change attribute values
- Observe the time it takes in the dev console.
Cause
Parameter - Automatically reconfigure on Pricing Attributes or Pricing Procedure Change was disabled.
Resolution
- Login to CPQ
- Setup
- Providers
- SAP Integration
- General Attribute Mappings
- Global Attributes
- Enable the parameter "Automatically reconfigure on Pricing Attributes or Pricing Procedure Change"
- Save.
Keywords
Attribute changes take too long time, performance issue, backend-synced product , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020
Attachments
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