SAP Knowledge Base Article - Public

3323373 - Taking too long when changing attribute values in Configurator in CPQ

Symptom

When changing attribute values in a configurator for a backend-synced product, it's taking about 15-20 seconds, even with the UI customization and scripting turned off in the Dev console.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Login to CPQ
  2. Open a quote
  3. Open a product configurator
  4. Change attribute values
  5. Observe the time it takes in the dev console.

Cause

Parameter - Automatically reconfigure on Pricing Attributes or Pricing Procedure Change was disabled.

Resolution

  1. Login to CPQ
  2. Setup
  3. Providers
  4. SAP Integration
  5. General Attribute Mappings
  6. Global Attributes
  7. Enable the parameter "Automatically reconfigure on Pricing Attributes or Pricing Procedure Change"
  8. Save.

Keywords

Attribute changes take too long time, performance issue, backend-synced product , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2020

Attachments

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